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FOR GENERAL SERVICE AND DELIVERY UPDATES CLICK HERE   |   Kookaburra Powered by COS FAQs CLICK HERE

  • Service Updates

Service Updates

DELIVERY UPDATES:

Our team are working hard to despatch orders as quickly as possible, and we will continue to provide direct communications to customers if they are impacted. 

Please note our freight carriers are experiencing delays processing and delivering some parcels due to high volumes and/or weather events in their delivery network. 

Our team is always happy to assist you, and we appreciate your patience and understanding at this time.

STUDENT PACK CUSTOMERS:

To review the negotiated delivery dates for your School - Login to your Student Pack Account using the username and password as supplied by your School. 

To check the status of your order - Click here and have your email address and order number handy.